Credible references are critical to the decision-making process. References-Online™ offers complete reference management solutions that empower organizations to make the most of valuable references and effectively manage the reference lifecycle. References-Online's combination of web-based technology and professional services will:

• Shorten sales cycles
• Accelerate the decision-making process
• Protect customer relationships and reduce reference fatigue
• Save time and money managing and administering references
• Leverage the value of a reference across your entire organization

Services Tailored to your Organization
References-Online suite of services can be implemented as a complete solution or supplement your existing reference management program.

Reference-OnDemand™
Influence and accelerate the decision-making process by recording audio and video interviews and serving them from our secure hosted application 24x7. All activity is monitored and recorded by our application delivering valuable sales and marketing information in real-time.

Reference-OnDemand measurably reduces the amount of time spent tracking down, accessing and securing references enabling your team to instantly respond to references requests and reduce the reference-check stage from weeks-or even months-to a matter of minutes.

Reference-Assessment™
Measure satisfaction levels, confirm product adoption, and assess your customers' willingness to participate in reference activities such as speaking events, public relations, case study development, sales presentations, recorded audio or video interviews and more. Regularly scheduled assessments, Reference-CheckUp™, measure ongoing satisfaction and signal early warning for potential problems.

Reference-Connect™
Streamline the process for live reference requests and enable your organization to better utilize available references and avoid reference burnout. We monitor all reference requests, determine and coordinate reference availability and monitor the entire process from start to finish.

Reference-Marketing™
Leverage references throughout your marketing communication programs including lead generation, public relations, tradeshow and events, and case study development. References-Online will work with your marketing teams to integrate audio and video interviews into email campaigns, website lead generation strategies, and multimedia presentations.

Reference-Reward™
Determine the right incentive for your references and reward them with what they value: special promotions, product support and ROI validation or charitable contributions to non-profit organizations.