Our Reference-Assessment program helps determine who are your best reference customers, segment references by marketplace, and provides critical data about how to get the right reference in front of your prospect customer.

References-Online works with your sales and marketing teams to develop phone interviews or web survey scripts that are designed to uncover strengths and weaknesses in each customer relationship. We assess each customers’ williingness to participate in your customer reference program, whether that be an audio or video interviews, take calls from prospects or the media, develop case studies, participate as a tradeshow spokesperson, attend sales meetings or more. The process also uncovers any problem areas so they can be addressed and corrected before the customer joins your reference program. References-Online delivers a detailed summery for each assessment with actionable data so you can immediately begin to remedy any problem areas with your referenceable customers.

Reference-CheckUp™
An ongoing program that monitors your reference relationships on a monthly, quarterly or yearly schedule. Reference-CheckUp helps maintain healthy customer relationships.

Flexible packages to suit your needs
References-Online suite of services can be implemented as a complete solution or supplement your existing reference management program. Please contact a sales representative for detailed information at 303-309-1180 or email: sales@references-online.com.